Reference

How 9flix Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 9flix, how we use it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Account DataPayment PrivacybKash & Nagad HandlingYour Right to AccessContact Us Anytime
9flix How 9flix Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption across the 9flix platform so data moving between your device and our servers stays protected. Account access requires your password and, where enabled, a one-time PIN sent to your registered mobile number — the same number linked to your bKash or Nagad wallet. We keep cookies to a minimum: session cookies for login continuity and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.

SSL Encryption

All data between your device and 9flix is encrypted in transit, covering account login, wallet actions, and session activity.

OTP Verification

Account access uses a one-time PIN sent to your registered mobile number, adding a second check beyond your password.

Cookie Control

We use session and analytics cookies only. You can adjust or clear these through your browser settings without losing your account.

Data Retention

We hold your data while your account is active and for a period after closure as required under applicable law in your region.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, or if you have any question about how we handle your information, our support team is available to help. You can reach us through live chat on the 9flix site, by email, or through our account help centre. We aim to respond to all privacy-related requests within a reasonable timeframe.

Live Chat Start a chat session directly from the 9flix site for the quickest response to your privacy question.
Email Support Send your data access or deletion request by email and we will confirm receipt and next steps.
Account Help Centre Log into your account and use the help section to submit a privacy request or update your contact details.

Common Questions About Your Privacy on 9flix

Here are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them.

We collect your name, email, and contact number at registration. When you transact via bKash, Nagad, or Rocket, we record payment references to verify and process your funds.

Yes. Submit a data access request through live chat or email. We will confirm your identity and provide a summary of the personal data we hold on your account.

Contact us via the account help centre or email with a deletion request. We will process it in line with applicable law, which may require us to retain certain records for a set period.

We share data only with payment processors — bKash, Nagad, Rocket — to complete your transactions. We do not sell your personal data to any third party for marketing purposes.

We use session cookies to keep you logged in and analytics cookies to understand site usage. You can manage or clear cookies through your browser settings at any time.

Yes. Your use of 9flix and how your data is handled depends on your local law and eligible regions. We recommend checking the applicable rules for your area before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.